The more basic free CRM apps help you organize your contacts, have a sales pipeline to keep track of the deal process, and provide simple reports and dashboards to let you know how you and your team are performing. It lets you classify each one based on your contact history and the deals you're building and negotiating. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog.ĬRM software is a lead management solution that keeps track of your contacts-both their personal and business information. We're never paid for placement in our articles from any app or for links to any site-we value the trust readers put in us to offer authentic evaluations of the categories and apps we review.
We spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. All of our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software.
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